Setup Autoresponder in webmail

This article explains how to create an auto response via webmail

Auto responder feature in your email settings allows you to automatically send a response when an email is sent to a specific email address. This option is useful in many situations like if you are away you can set an auto responder to let people that email you know when you will return.  You also can use it if you have a customer service email to let your customers know that their email has been received and they will get a response shortly. To setup an auto responder in your Webmail account please go through the following steps.

1) Login to your webmail account. You can login to your webmail account by accessing:

Replace with your domain name.

2) Click on the dropdown box of your email address at the top-right corner. Then click on ‘Autoresponders’.

Setup Autoresponder in webmail


3) Click on ‘Add Autoresponder’ button.

Setup Autoresponder in webmail step 2


4) Now a new window will open and here you can configure Auto Responder.

Setup Autoresponder in webmail step 3


Character set: Leave as utf-8.

Interval: Please specify the time you want to set. Which specifies the time between responses to the same email address.

Email: Your email Address.

From: Specify the name that the auto-response will be from.

Subject: Enter the content you want to set as auto responder subject. For example, "Currently out of office".

HTML check box: If your Autoresponder body contains HTML, you need to select the check box of HTML check box. Otherwise you can leave the checkbox function.

Body: In the body field enter the body of your Autoresponder mail.

Start: Select the start time.

Stop: Select the stop time.

Finally click on ‘create or modify’ button to save the changes. Then you will get a popup message showing ‘You have successfully created autoresponder’.